In conjunction with the update of Lion Air Travel Insurance provider:

  • For Lion Air Travel Insurance policy holder with policy purchase period up to December 31, 2013*, please contact lioninsurance@aig.com or call 0800 124 8888 (Toll Free) for any inquiries and claims.
  • For Lion Air Travel Insurance policy holder with policy purchase period starting January 1, 2014, please contact mkt.pld@sinarmas.co.id or call +62 888 987 8989 for any inquiries and claims.

(*Your Travel Insurance Policy will be remain in-force based on validity of your Lion Air ticket)

Policy Wording


The full terms and conditions of your Lion Air Travel Insurance policy can be viewed or downloaded using the links below. The files are in PDF format. You’ll need Adobe Acrobat to read these documents.


For any additional questions or clarifications, please visit our FAQs Page.


Exclusively designed for Lion Air passengers, Lion Air travel insurance promises


I am traveling:


One-way and Round-trip - Download Full Policy Wordings

For Customers who Booked before Jan 1, 2014:

One-way - Download Full Policy Wordings

Round-trip - Download Full Policy Wordings